Choose Your Tide. Catch More Leads.

Cancellations:
You can cancel a monthly plan anytime before your next billing date. For 3- or 6-month plans, cancellations take effect at the end of your commitment term. Aged lead packs are one-time purchases and cannot be canceled once delivered.

Refunds & Replacements: 

We do not issue refunds for delivered leads, aged lead packs, or partial billing periods. For prepaid 6-month plans, canceling early will not shorten the term — your service remains active through the full duration.

If you receive a clearly invalid lead (e.g. fake contact info, wrong lead intent), report it within 48 hours. Once verified, you’ll receive a replacement lead credit — no hassle for obvious issues.
 

Modifications:
Need to upgrade your plan? We’ll apply any unused credit toward your new plan starting the following billing cycle.