Please reach us at support@oneshorefinancial.com if you cannot find an answer to your question.
Yes! You can upgrade at any time. Downgrades take effect after your current billing cycle or commitment period.
To maintain lead freshness, leads do not roll over. We recommend timely follow-up for best results.
Leads are sent directly to your CRM and via email/text alerts in real time, so you can respond instantly.
These are older buyer or seller inquiries (30–120 days old) that may not have been converted. They offer great value for agents who consistently follow up.
Yes — in the Consistency and Scale Packs, you can request filters like lead type, price range, or location when available.
Aged leads are emailed to you in a CSV file within 1–2 business days of purchase.
Yes, for Mid Tide and High Tide plans. First Light leads may be shared with a limited number of agents.
You’ll receive motivated buyer and seller leads. High Tide clients may also request investor-grade or seller-specific leads.
We aim for quality, but if you receive a clearly invalid lead (e.g. fake contact info, wrong intent), you can report it within 48 hours. We’ll review and issue a replacement credit when eligible — no questions asked for obvious issues.
We currently do not offer subscription pauses. However, you can cancel before your next billing cycle and re-subscribe when ready.
Immediately! Responding within the first 5 minutes drastically increases your chance of conversion. Speed builds trust and positions you as the go-to agent.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.